Can I just turn up and purchase a graze box?
Unfortunately we do not offer a walk-in service at this stage. We use our facility is used to process orders that have been placed with us prior to their collection/delivery dates.
Should you get stuck and need a graze box on the same day, just give us a call on 0458 522 507 and we will see if we can accommodate your order.
Do you offer ‘Click and Collect’?
Yes we do. Once you select the products that you like, you’ll be able to choose a ‘Click and Collect’ timeslot for your order that suits you.
Please note:
- Your order will be ready at the start of your ‘Click and Collect’ timeslot. E.g. If you select 9:30-12:30, we’ll have it ready by 9:30am.
- Due to staffing, we only provide a delivery service on Tuesdays at this stage. Click and Collect is still available Wednesday through to Sunday.
- If you are outside of our delivery zone, you will only be able to select ‘Click and Collect’ during the checkout process.
Where do you offer delivery?
We offer a delivery service for all orders within a 20km radius of our business location at 26 Icon Drive, Delacombe, VIC 3356 (Just opposite Tommy Campers).
How much does shipping cost?
Our shipping is based on your physical distance from our premises and takes into account just enough to cover the costs of delivering lovely, cold food.
To get shipping rates, place a shipping address in the form during the checkout process and select delivery on the next page.
Should your address be outside of our delivery zone, you will only see ‘Click and Collect’ as an option. Should you get stuck, please give us a call on 0458 522 507 to discuss.
When do you deliver/offer collection?
Our business offers collection from our premises for any order during the following times:
- Wednesday, Thursday, Friday between 9:30am and 5pm.
- Saturday between 9:30am and 2:30pm.
- Sunday between 10am and 12:30pm.
For those wishing to have a box delivered, this can take place during the times below:
- Tuesday (9:30am-5pm)
- Wednesday (9:30am-5pm)
- Thursday (9:30am-5pm)
- Friday (9:30am-5pm)
- Saturday (9:30am-2:30pm)
- Sunday (10am-12:30pm)
You will be able to make your choice of local pickup or delivery during the checkout process.
*** Please note during our busy periods, delivery times may be extended without notice. We cannot provide a specific time for delivery, as our route is dependent on the number of orders and locations for that day.
*** All invoices are emailed to the billing email entered.
Should you get stuck and need a graze box on the same day, just give us a call on 0458 522 507 and we will see if we can accommodate your order.
What happens if my recipient is not home?
If your recipient isn’t home, that’s ok. We’ll place their graze/gift in an insulated chill box (Will keep the food safe and under 5 degrees for up to 12 hours) for you and text you a photo. Alternatively, make sure you list the recipients mobile phone number and we’ll give them a call to let them know there’s a gift waiting for them.
Jessica (verified owner) –
We have had this box on a few different occasions and it’s always been amazing! Quality and variety are always top notch! They are always so pleasant to deal with 10/10.
Sue Holland (verified owner) –
Amazing platter and awesome service! I added some craft beers and my son loved it ‘better than a 30th birthday cake’.
Chanel Forbes (verified owner) –
Amazing! I love the grazing boxes from Cheer Box. I ordered one to get us through lockdown.
Highly recommend this… oh and the staff are so friendly! 10/10
Anna (verified owner) –
Amazing service – I ordered the day before and it was delivered first thing in the morning. A perfect amount of tasty treats and the recipients felt very special during this lockdown. A lovely way to spread some cheer.
Lacey Pietsch (verified owner) –
Absolutely AMAZING service! Great communication and a beautifully packaged cheer box and bottle of Prosecco was delivered! Thank you so much!
Mandi –
Amazing customer service and their platter boxes are absolutely delicious. Once again you’ve made my Mother’s special day extra special. Love your business, wish you were in Sydney xx 10/10
Jess (verified owner) –
Fantastic. Such a great idea for a gift for someone who has everything. So many people complimented the box as it was presented!
Narelle Kerry (verified owner) –
It was awesome food and service. What a great treat for the family during lockdown, thank you.
Laura (verified owner) –
Absolutely delicious!
We had the small savoury box and the variety included was perfect.
Thanks again guys
Lisa (verified owner) –
We have now used Cheer Box on several occasions for different occasions! Can only speak highly of the product and service that you have provided every time!
We’ll be back!😀
Tim (verified owner) –
I love me a Cheer Box. I’ve lost count how many boxes I’ve had. I’ve tried many different boxes and they are all exceptional quality. A perfect way to end a busy week with a Cheer Box and drinks. Great fresh produce and great friendly service. 10/10.
Tania Dixon (verified owner) –
What can I say? Ash and the team were amazing; delivering this platter within 2 hrs from order to door. Made my friend’s COVID 50th a very special day indeed. Partnered with a bottle of wine. Perfect!
Brayden (verified owner) –
Service was amazing and the quality of food was also great!
Kelsie (verified owner) –
The quality of the goods in the grazing box was amazing and the delivery service went above and beyond to make sure the deliveries were timed perfectly! Thank you!
Katrina Rees (verified owner) –
Fantastic!
Greg (verified owner) –
Absolutely the easiest and successful way of cheering up a friend. Thank you for the smoothest transaction ever.
Vicki Duffy (verified owner) –
Great service to customer. I had a couple of issues re delivery dates and they were very quick to accommodate and ensure the grazing box was delivered on time and to a high caliber of produce. Will be a return customer.
Beryl (verified owner) –
This is the second time we have ordered a box from Cheer Box. The first one was such a hit with family that we decided to treat ourselves to a small savoury box. Love the friendly service and the food is just delicious. The quality and quantity is amazing and I couldn’t put this together myself for the same price.
Fiona (verified owner) –
A very happy recipient got their birthday gift today and loved it! Made a birthday gift simple and easy ordering.
Cemile (verified owner) –
Very easy to order. Appreciated the text messages and emails to keep me informed about my order. Product was beautifully presented as seen in the pictures. Generous serving and great quality. It was much appreciated and enjoyed. Thank you Cheer Box team. 🙂
Thiru (verified owner) –
Ordered from Cheer Box for the first time for a colleague and I was so impressed with the incredible service. I wanted the box delivered on a specific day that wasn’t outlined on the website, but they were kind enough to accomodate my request. The feedback I got was that everything tasted so delicious and fresh, would definitely order again.
Clair (verified owner) –
Delicious!!! Very easy to order and arrange delivery or pick up.